Frequently Asked Questions

Everything you need to know about shopping with Classic Oak.

What materials are used in Classic Oak furniture?

We pride ourselves on using 100% sustainably sourced solid oak and premium hardwoods. Every piece is finished with non-toxic, eco-friendly oils to highlight the natural grain and ensure long-lasting durability.

How long does shipping take for large furniture items?

Standard delivery for large items typically takes 7-14 business days. Once your order is processed, our white-glove delivery partner will contact you to schedule a specific arrival window.

Do you offer a warranty on your products?

Yes, all Classic Oak furniture comes with a limited 5-year warranty covering structural defects and craftsmanship. This reflects our commitment to quality and timeless design.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days of delivery for a full refund, minus return shipping fees.

Can I request a custom size or finish?

Currently, we offer the specific sizes and finishes listed on our product pages. However, we update our collections seasonally and often introduce new variations based on customer feedback.

How should I care for my oak furniture?

To maintain the beauty of your piece, dust regularly with a soft, dry cloth. Avoid direct sunlight and extreme humidity, and use coasters to prevent water rings or heat damage.